Shacman Trucks in Africa: Performance, Market, and Future——Q&A

On the African continent, a land full of opportunities and challenges, Shacman trucks are continuously writing new chapters with their own strength. The following is a Q&A news about the usage of Shacman trucks in Africa, allowing us to gain a deeper understanding.

Q: How do Shacman trucks adapt to the complex terrains and climates in Africa?

A: Africa features diverse terrains, including deserts, mountains, and muddy roads, and has a hot climate with significant sand and dust in some areas. Shacman trucks have been specifically designed and optimized to address these conditions. For example, their engines have undergone special tuning, enabling them to stably deliver strong power even in high – temperature environments. They can maintain excellent performance during transportation around the Sahara Desert. The trucks are equipped with highly efficient cooling systems to prevent engine overheating. When facing muddy and rugged mountain roads, the high ground clearance, high torque, and superior suspension systems of Shacman trucks ensure excellent passability and stability. This was demonstrated during the transportation of construction materials in the mountainous areas of East Africa. Additionally, the vehicle bodies are made of corrosion – resistant materials and coated with special finishes, effectively protecting against the erosion of sand, dust, and moisture, thus extending the service life of the trucks.

Q: In the African market, in which fields are Shacman trucks mainly applied?

A: Shacman trucks are widely used in infrastructure construction, logistics transportation, and mining in Africa. In terms of infrastructure construction, such as road building in Algeria and railway projects in Kenya, Shacman dump trucks and cargo trucks are responsible for transporting large quantities of construction materials. In logistics transportation, their tractors undertake long – distance cargo transportation tasks between different countries and cities. For instance, they are used to transport containers from South African ports to inland cities. In mining, the powerful load – bearing capacity and stable performance of Shacman trucks are essential for the transportation of ores within mining areas. They have played a crucial role in the copper ore transportation operations in the Democratic Republic of the Congo.

Q: What after – sales services does Shacman provide to African customers?

A: Shacman has established a comprehensive after – sales service network in Africa. Currently, it has set up 42 overseas marketing areas, more than 190 primary dealers, 38 parts central warehouses, 97 overseas parts franchise stores, and over 240 overseas service outlets in multiple countries. These service outlets can respond quickly to customer needs, providing routine maintenance, repair, and parts replacement services. For example, when a customer’s vehicle breaks down in Nigeria, the local service team can arrive at the site for repair in a short time. Moreover, Shacman also offers training services to African customers, covering vehicle operation and routine maintenance knowledge, helping customers to use and maintain the vehicles better and reduce operating costs.

Q: What are Shacman’s development plans for the African market in the future?

A: In the future, Shacman will continue to increase its investment in the African market. On the one hand, it will deeply explore market demands, continuously optimize the “one – country – one – vehicle” solution, and introduce more vehicle models that are tailored to the actual needs of different African countries and regions, especially developing specialized vehicles for emerging logistics models and infrastructure construction projects. On the other hand, it will further improve the after – sales service system, strengthen parts supply guarantees, and enhance service quality and efficiency. At the same time, Shacman will also actively enter the new energy truck sector, aligning with the pursuit of environmental protection and sustainable development in African countries, providing African customers with cleaner and more efficient transportation solutions, and consolidating and expanding its share in the African truck market.