The testing content of SHACMAN TRUCK after rolling off the assembly line includes the following aspects
The following are common testing items after the SHACMAN TRUCK comes off the assembly line to ensure that the quality and full performance of the vehicle meets the standard.
The specific inspection items can also be adjusted according to different models and requirements.
In addition to SHACMAN TRUCK's offline inspection, after SHACMAN TRUCK arrives in Hong Kong, the customer's local service station will also carry out an item-by-item inspection of the vehicle according to the vehicle PDI items and precautions, and timely deal with the problems found to ensure the integrity of the vehicle delivery to the customer.
After the vehicle is delivered to the customer, it needs to be signed and confirmed by the customer, the dealer, the service station, and the person in charge of the local SHACMAN office, and reported to the SHACMAN online DMS system, and the import and export company service department can be reviewed before delivery.
In addition to proven quality inspection services, SHACMAN offers a full range of after-sales services. Including after-sales technical support, field service and professional cooperation and the provision of staff services. The details are as follows:
After-sales service technical support
Shaanxi Automobile truck provides after-sales technical support, including telephone consultation, remote guidance, etc., to answer customers' problems encountered in the process of vehicle use and maintenance.
Field service and professional cooperation
For customers who purchase vehicles in bulk, Shaanxi Automobile can provide field service and professional cooperation to ensure that customers' needs are solved in a timely manner during use. This includes on-site commissioning, overhaul, maintenance and other operations of technicians to ensure the normal operation of the vehicle.
Provide staff services
Shaanxi Automobile trucks can provide professional staff services according to customer needs. These staff can assist customers with vehicle management, maintenance, driving training and other work, providing a full range of support.
Through the above services, SHACMAN is committed to providing customers with high-quality after-sales service to ensure that customers' vehicles can run stably for a long time to meet their needs.